To request a cancellation and refund, you must email info@thevesselstudio.org; all phone calls regarding cancellations will be directed to email.

ONE-TIME CLASSES Including Kids Try-It, Try-It, Date Night, and all Workshop — Refunds requested more than one week before the class are fully refundable. Refunds requested within one week of the class are 50% refundable. Cancellations made within 24 hours of a One-Time Class are not refundable.

MULTI-WEEK COURSES —Refunds requested more than one week prior to the first class are fully refundable. Refunds requested within one week of the class are 50% refundable. Cancellations made within in 24 hours or after a long-term course begins are not refundable. Should a class not fill sufficiently, we may cancel it one week prior to the first class.

If you miss a class, you may make up the missed session by attending a comparable class within the same semester. Each student may make up no more than one class in a 6-week course, and two classes in a 12-week course. Make-ups are available subject to the space in the class you wish to attend. If the class is fully attended, you may not make up the class at that time. To make up a class, you must arrive on time and ask the teacher for permission to join. Make-ups are not guaranteed, but are offered according to availability as a courtesy to our students.

Open studio hours are for current members and students only. Students with a punch card must check in and out during open studio hours, and must affirm that they have cleaned their workspace before leaving the studio. Members and students are not permitted to observe classes for which they are not registered.

You can find available open studio hours here.

Monday - Saturday 10 AM - 8 PM

Sundays 12 PM - 6 PM